For many years, the City of Los Angeles realized that its antiquated 311 system was not providing its citizens with the quality of service that they deserved.

In 2013, arnie berghoff & associates was able to work closely with City leaders, and its long standing client and City software provider, Oracle, to provide the City with a package of software and services for a state of the art 311 system. The system allows the City’s residents and businesses to effectively and efficiently obtain city services via internet, mobile devices and telephone.

arnie berghoff & associates was proud to have played a key role in assisting the City to dramatically improve its services in a cost effective way.